Pk look Privacy Policy

Pk look (referred to hereinafter as "we", "us", or "pk look") is an online gaming and betting platform operated for users in Bangladesh. This Privacy Policy explains how pk look collects, stores, uses, and protects the personal information of users of the pk look website and its associated apps.

By registering on pk look, using our services, or contacting us, you are deemed to have agreed to this Privacy Policy. Please read it in full. If you disagree with any part of it, please refrain from using pk look's services.

Pk look believes privacy is a fundamental right. We collect only what is necessary and store it with the highest level of security. Our Privacy Policy is reviewed and updated regularly to ensure your protection at all times.

Pk look collects several types of information necessary to provide you with the best possible service. The information collected is as follows:

Pk look collects only the information genuinely required to deliver services, ensure security, and meet legal obligations. No unnecessary or excessive data is collected.

Pk look uses the information it collects for the purposes listed below. Each purpose is fully legitimate and essential to ensuring the quality of service you receive:

• Account Management: Completing registration, ensuring login security, and sending account-related notifications.
• Payment Processing: Processing deposits and withdrawals securely and preventing fraud.
• Customer Support: Providing fast and effective resolution of your questions, complaints, and issues.
• Security Assurance: Protecting against unauthorized access, hacking, and fraud.
• Legal Compliance: Complying with applicable laws and regulations and meeting the requirements of regulatory authorities.
• Service Improvement: Personalizing and improving your pk look experience based on your preferences.
• Promotional Communications: Sending you messages about special offers and bonuses with your consent.

Pk look does not generally share your personal information with third parties. However, sharing may occur in the following limited circumstances:

• Payment Provider: Necessary information is shared with payment services such as bKash, Nagad, and Rocket to process transactions.
• Legal Authorities: Disclosure of data may be required in compliance with a valid government or court order.
• Security Partners: Limited data may be shared with trusted security partners for fraud detection and prevention.
• Business Succession: If pk look undergoes a change in business structure, data may be transferred after users have been notified in advance.

Pk look uses industry-leading security measures to protect your information. Our security infrastructure operates across the following layers:

• 256-Bit SSL Encryption: Every data transmission is conducted through a fully encrypted channel.
• Firewall & DDoS Protection: pk look servers are protected by advanced firewalls and DDoS mitigation systems.
• Two-Factor Authentication (2FA): 2FA can be enabled for an extra layer of security at login.
• Regular Security Audits: Third-party experts regularly audit the pk look system.
• Restricted Staff Access: Only authorized personnel have access to specific data.
• Automated Threat Detection: Suspicious activity is detected and blocked in real time.

That said, no one can guarantee complete security on the internet. While pk look takes every measure to protect your data, you are also responsible for keeping your password and account information safe.

Pk look uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser that help make site visits smoother and more convenient.

Pk look uses the following types of cookies:

• Essential Cookies: For login sessions, security verification, and core platform functionality.
• Functional Cookies: To remember your preferences such as language and settings.
• Analytics Cookies: To understand pk look page performance — without collecting any personal information.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some pk look features to stop working correctly.

Pk look works with a number of trusted third-party service providers who help keep the platform running smoothly. Each third party operates under its own privacy policy, and pk look ensures that your information remains protected at all times.

• Payment Gateway: bKash, Nagad, Rocket — receive only the information necessary to process transactions.
• Game Providers: Certified game providers use session data only.
• Security Services: Specialized software is used for fraud detection.
• Analytics Tools: Site performance is monitored without collecting personal information.

Pk look shares with these third parties only the minimum information required for them to deliver their services.

As a pk look user, you have certain fundamental rights over your own information. Contact the pk look support team to exercise any of these rights.

Pk look retains your information only for as long as necessary to provide our services or to meet legal obligations.

• Active Accounts: All information is retained for the duration of the active account.
• Closed Accounts: After closure, transaction records may be retained for up to 5 years as required by law.
• KYC Information: Retained for the period required by applicable legal obligations.
• Log Files: Typically retained for up to 90 days for security purposes.

Once the retention period ends, pk look securely and permanently deletes your data.

Pk look may update this Privacy Policy from time to time. We will notify you by email or through the platform before any significant changes take effect.

• The date of any change will be shown at the top of the page as "Last Updated".
• User consent will be sought for any major policy changes.
• Continued use of the service after a policy change will be considered acceptance of the updated terms.

For any questions about this Privacy Policy, please contact the pk look support team: